Privacy Policy
A clear and user-friendly explanation of what personal data is collected, how it is processed, who it is shared with, retention periods, and your rights under applicable data protection laws.
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PRIVACY POLICY
Last Updated: October 24, 2025 at 02:35 PM
Reaktif Yazılım Teknolojileri (“Raktive”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://raktive.com) and use our services.
1. Data Controller
The data controller responsible for your personal data is:
- Company: Reaktif Yazılım Teknolojileri
- Address: Camikebir Mah. Seferihisar/İzmir, Turkey
- Email: privacy@raktive.com
2. Data We Collect
We collect the following categories of personal data:
- Account and Contact Information: Name, email address, phone number, company name, and billing information you provide when you register.
- Usage Data: Information about how you use our Platform, such as features used and frequency of access.
- Technical Data: IP address, browser type, operating system, and device information collected automatically when you visit our site.
3. Purposes and Legal Bases for Processing
We process your data for specific purposes and only when we have a legal basis to do so under applicable law, such as the GDPR.
Processing Activity Data Categories Purpose Legal Basis (GDPR) Service Provision Account & Contact Info, Usage Data To provide and manage our services, and fulfill our contract with you. Performance of a Contract (Art. 6(1)(b)) Billing Account & Contact Info To process payments and comply with financial regulations. Legal Obligation (Art. 6(1)(c)) Service Improvement Usage Data, Technical Data To analyze performance and improve our services. Legitimate Interest (Art. 6(1)(f)) Security Technical Data To protect our platform and prevent fraud. Legitimate Interest (Art. 6(1)(f)) Marketing Account & Contact Info To send you information about our products, with your permission. Consent (Art. 6(1)(a)) 4. Data Sharing and International Transfers
We do not sell your personal data. We may share your data with:
- Service Providers: Third parties that provide services on our behalf, such as cloud hosting (e.g., AWS) and payment processing.
- Legal Authorities: If required by law or to protect our legal rights.
When we transfer personal data outside the European Economic Area (EEA), we ensure an adequate level of protection through legal mechanisms such as the Standard Contractual Clauses (SCCs).
5. Data Security and Retention
We implement appropriate technical and organizational measures, such as encryption and access controls, to protect your data. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Right to Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
- Right to Restrict Processing: Request the limitation of how we use your data.
- Right to Data Portability: Request your data in a machine-readable format.
- Right to Object: Object to the processing of your data based on our legitimate interests.
- Right to Withdraw Consent: Withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at
hello@raktive.com.7. Additional Information for U.S. Residents (CCPA/CPRA)
If you are a California resident, you have additional rights:
- Right to Know: To know what personal information we collect, use, and share.
- Right to Opt-Out of Sale/Sharing: We do not sell your personal information. You have the right to opt-out of the “sharing” of your data for cross-context behavioral advertising. You can exercise this right via the “Do Not Sell or Share My Personal Information” link on our website.[2]
- Right to Limit Use of Sensitive Personal Information: To limit the use of your sensitive personal information.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
8. Policy Updates
We may update this policy from time to time. We will notify you of any significant changes.